7b7 FAQ — All Your Questions Answered

No. Under 7b7's rules, each person may only hold one account. If multiple accounts are detected, all of them may be permanently closed and any balances forfeited.

On the login page, Click "Forgot Password?" on the login page. Enter your registered email or mobile number and a reset link or OTP will be sent to you. From there, set your new password.

Go to your profile section and upload a photo of your NID or passport. Verification is usually completed within 24 hours. Without verification, withdrawal limits may apply.

In the Help Center Contact us and verify your identity. Accounts are usually suspended due to suspicious activity or incomplete verification. Our team will help get the issue resolved.

At 7b7, you can deposit via Mobile Pay, Nagad, Rocket, and bank transfer. Mobile banking methods are instant — deposits are typically credited within 1–2 minutes.

The minimum deposit is 500 BDT and the maximum single deposit is 50,000 BDT. The daily total deposit limit is up to 1,00,000 BDT. This limit can be increased after a special account verification.

Withdrawals to mobile banking (Mobile Pay/Nagad) are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Requests submitted between midnight and 6 AM will be processed in the morning.

7b7 does not charge any fees on deposits. Withdrawals are also free of processing fees; however, your payment gateway's own transfer charges may apply, deducted directly by the payment operator.

Include your transaction ID and screenshot In the Help Center Reach out to us. Our team will verify and resolve the issue within 2 hours. In most cases, the funds are automatically refunded or credited.

Register and make your first deposit. A welcome bonus of up to 100% of your deposit will be automatically credited to your bonus wallet. For full terms and conditions, On the Bonus page View.

Wagering means you need to place a specified amount in bets before withdrawing a bonus. For example, a 1,000 BDT bonus with a 10x wagering requirement means you must place 10,000 BDT in bets. Each bonus has its own conditions, clearly stated in the bonus details.

Weekly cashback is credited to your account every Monday. If you had a net loss the previous week, a set percentage is returned to you. To see the latest cashback offer, On the Bonus page Go.

Once expired, your bonus balance is automatically cancelled. Wagering requirements must generally be completed within 30 days of receiving the bonus. We'll send you an email/SMS reminder before your bonus expires.

You can bet on over 30 sports, including cricket, football, tennis, basketball, badminton, volleyball, and hockey. Special focus has been given to cricket betting for Bangladeshi users. On the Sports Betting page View details.

Live betting lets you place wagers in real time while a match is in progress. Odds change from moment to moment. After submitting a bet, there's a brief delay — if the odds shift during that time, the updated odds will be shown and you can choose to accept them.

Confirmed bets generally cannot be cancelled. However, if a match is abandoned or officially suspended, the bet is automatically voided and your original stake is returned.

The minimum bet is 50 BDT and the maximum varies by market and match. Typically, single bets can go up to 50,000 BDT. Limits may be higher for special events.

An accumulator bet lets you combine multiple events into a single wager. If all selections win, the payout is significantly higher because the odds are multiplied together. However, if any one event loses, the entire bet is lost. It's a high-risk, high-reward betting format.

Yes, 7b7 uses 256-bit SSL encryption. Your personal information is never sold or shared with any third party. For more details, Privacy Policy Read more.

Go to Profile Settings > Security > 2FA and enable it. An OTP will be sent to your mobile. Once active, you'll receive a code on your phone every time you log in. Enabling this is strongly recommended.

Responsible betting means gambling within your means, purely for entertainment. 7b7 offers deposit limits, self-exclusion, and cooling-off periods. To learn more, Responsible Gaming Visit the page.

Change your password immediately and In the Help Center Let us know. Our team will lock the account and investigate. You can also remotely log out sessions on other devices from your Profile Settings.

Clear your browser cache and cookies, then refresh the page. Try a different browser or use incognito mode. If the problem persists, check your internet connection or In the Help Center Let us know.

7b7 works smoothly on all modern mobile browsers. Use an updated version of Chrome or Firefox and make sure JavaScript is enabled. Some features may not work on older browser versions.

To access live streaming, your account must have a positive balance or a recently placed bet. A fast internet connection is required (at least 5 Mbps). Keeping your browser updated and disabling any ad blockers will usually prevent most issues.

First, check your spam folder (if you're expecting an email OTP). For a missing mobile OTP, check your network connection, then click "Resend" after 2 minutes. If the problem persists, In the Help Center Contact us.